This conference helped me to find practical ways to integrate risk management in day-to-day operation.  
- Chief of Active Risk Surveillance, ECONOMIC DEVELOPMENT CANADA
19th Annual Event!

Managing Your Duty to Accommodate

March 24 - 25, 2020  ·  Ottawa, Ontario
Day Two - Wednesday, March 25, 2020
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
9:10 - 10:10
Addressing Absenteeism and Extended Leave
  • Establishing effective strategies for a productive workplace
  • Examining valid and invalid reasons for absenteeism
  • When the employment contract is frustrated and termination can occur
10:10 - 11:10
Work Accommodation Challenges
Dianne Dyck, Occupational Health Nurse, Progressive Health and Safety Consulting
  • Establishing a reasonable work accommodation with case studies
  • Identifying challenges that employers face when bringing employees back to work following exposure to work violence (harassment/bullying), a psychological illness, an addiction; or when the employee must use medication to function in the workplace
  • Addressing how to deal with an employee who shows up to work impaired
11:10 - 11:30        Networking Break
11:30 - 12:30
Effective Leadership: Soft Skills for Managers
Barry Pitcher, Training and Staffing Officer, RCMP, H Division
  • How effective leadership training affects employee accommodations
  • Properly equipping management with effective leadership and delegation skills to address employee concerns
  • Improving office culture through management training to improve workplace and employee satisfaction
12:30 - 1:30        Luncheon Break
1:30 - 2:30
Effective Preventative Measures for Traumatic Workplace Events
Noi Quao, Director, Morneau Shepell
  • The importance of preventative measures for traumatic workplace events
  • Minimizing the risks for employees affected by traumatic workplace events
  • Developing effective strategies to help employees cope with emotional and mental trauma
2:20 - 3:20
Having Difficult Conversations with Employees
  • Having authentic communication in difficult conversations
  • Setting the scene for creative and meaningful collaboration
  • Addressing the core issues without undermining the employee or the relationship
3:20 - 3:40        Networking Break
3:40 - 4:30
The Remote Workplace: Managing Employees Remotely
  • Current trends in working-from-home and remote accommodations
  • What duties does the employer have with telecommuting employees?
  • Temporary situations and returning-to-work
4:30        End of Conference



In attempting to accommodate your in-need employees, the line between due diligence and undue hardship is often blurred. Whether this blurring stems from poor communication, a misunderstanding of your duties, or the mismanagement of important documentation, failing to properly accommodate can lead to unnecessary litigation, diminished employee engagement, and the erosion of your corporate reputation.

Professionals in the field, from both private and public sectors, will shed light on the shifting landscape of labour law. From the induction of Bill C-65, which re-writes how government officials handle workplace harassment, to the issues rising out of cannabis legalisation, this in-depth educative event will focus on real cases offering you proven strategies that ensure workplace equity and the overall maintenance of employer-employee relations.

The blend of civil servants and labour law professionals will guide you through the muddy waters of disability claims, return-to-work scheduling, substance misuse, workplace harassment, and family status issues to ensure your comfort in handling specific scenarios these experts face every day. The focus maintains a push for real cases in human rights and employment law ensuring the lessons learned are absolutely pertinent. These strategies offer up-to-date information, reflecting progressive ideals, helping you navigate your management style for the betterment of all stakeholders.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Ottawa to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!


Accreditation (CPD/CLE)

This event is eligible for Substantitive Hours towards continuing professional development credits. Upon request we will provide you with a certificate of attendence for professional development credits based on the sign-in/sign-out sheet at the registration desk onsite at the event - don't forget to sign in when you arrive for your course!

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