From the structure to the content of the conference to the speakers, it was a very informative, interesting, and very beneficial conference. A very well-organized conference, and an excellent job done by the chairs. - Regional Emergency Manager
Ontario Provincial Government
19th Annual Event!

Canadian BCP & Emergency Management

Practical strategies for the decade ahead

January 28 - 29, 2020  ·  Ottawa, Ontario
Day Two - Wednesday January 29, 2020
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:15
Welcome and Opening Remarks from the Chair
9:15 - 10:00
Prioritizing Critical Services in a Large Complex Organization
Cynthia (Cindy) Kearns-O’Hara, President, CKOH CONSULTING INC.
  • Establishing a prioritized list of critical services
  • Is everything a critical service?
  • Determining criteria for criticality based on time
  • The challenge of reconciling the subjectivity of multiple parties where everyone thinks they’re critical
  • How science can complement business continuity: role of the scientist in the process
  • Interdependencies: The importance of critical service owners communicating and understanding how they depend on one another
  • How the DND model can be adapted for your organization
10:00 - 10:45
Update on Terrorism
Daveed Gartenstein-Ross, Chief Executive Officer, Valens Global LLC, Washington
  • What can we expect in 2020 and beyond?
  • Challenges posed by violent non-state actors
  • Al-Qaeda, ISIS and affiliated organizations
  • Understanding violent non-state actors
  • Risk assessments in specific sectors and companies
  • Analysis of terrorist networks
10:45 - 11:00        Networking Break
11:00 - 12:00
Building Capacity for Individual and Community Resilience
Tracey O’Sullivan, Associate Professor Interdisciplinary School of Health Sciences, Faculty of Health Sciences, University of Ottawa
  • Whole-of-society approach to disaster risk reduction
  • Resilience and implementation of the Sendai Framework
  • Engaging organizations in continuity planning to protect livelihoods and support community resilience
  • How systems thinking can support capacity building and enhance resilience among individuals, organizations and the broader community
12:00 - 1:00        Luncheon Break
1:00 - 1:45
Advances in Crisis Communication Since the 2014 Parliamentary Attack: What We Know Now
Anat Cohn, Manager, Corporate Communications Ottawa Police Service
  • Crisis informatics: then vs. now
  • Social media today
  • Combating the challenges
  • Messaging: what we’ve learned
  • Opportunities ahead
1:45 - 2:30
Who’s Doing What With Big Data and Emergency Management
  • How is big data being used to improve Emergency Operations Centre Management
  • Using data from fire and paramedic services across emergency services
2:30 - 2:45        Networking Break
2:45 - 3:30
BCP and EM at the Federal, Provincial and Municipal Level

Lessons learned from emergencies in North-West Territories, 1978; Three Mile Island, 1979; Chernobyl, 1986; Japan, 1999 and 2011

  • Role of Health Canada in coordinating 18 federal organizations in support of provinces and territories
  • Structural framework
  • The Federal Nuclear Emergency Plan
  • Multi-departmental, event specific plans including roles and responsibilities of federal organizations
  • Co-ordination and execution of federal scientific technical activities
  • Federal Emergency Response Plan
  • Exercises
3:30 - 4:15
Facilitated Discussion

4:15        End of Day Two



The current environment poses more threats than ever before! Dramatic climate change and the resulting increase in dangerous events including heat-related deaths, record setting rain fall and flooding, hurricanes and tornadoes; Terrorism and seemingly random violence that seem to come out of the blue; the ever present risk to cyber security in a society completely dependent on in tact cyber space and vulnerable to threats from an infinite number of sources.

As the professional responsible for emergency and business continuity planning in your organization, you need to be prepared to respond professionally to this unlimited list of ever-changing, ever-expanding threats. You need to leverage the latest, most innovative and effective ways of protecting your business, as well as the latest best practices in continuity planning and emergency management. You, your reputation, individual safety and your organization are all at risk. Take active steps now to reinforce and expand your strength and capacity and reduce vulnerability in this important area.

INFONEX's two-day course, Canadian BCP & Emergency Management, is specifically designed to provide what you need to do your job as effectively as possible. A faculty of experienced BCP and Emergency Management experts will share insights derived from their own experiences and understanding of best practices and the latest innovations in the field.

Attendees will learn what others have learned the hard way in the wake of violence, heat and weather-related deaths. You will learn how to use BCP to build resilience and adapt to climate change. You will hear how to conduct BCP audits that can provide the feedback necessary to take your organization to the next level. You will learn how to develop and implement an effective emergency management strategy, use social media to enable volunteering, protect critical infrastructure, prepare for expected cyber threats in 2019, facilitate the rapid repair, replacement and expansion of telecommunication systems, protect your data and so much more.

Take a few moments to review the agenda. Consider the value of investing in your own continuing professional development in an area that is changing more rapidly than it ever has before. Return to your organization inspired with new ideas, aware of new strategies, processes and procedures and able to network with professionals who share your interests and goals. Then call us immediately to reserve your place. We look forward to seeing you.

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