This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
24th Annual Event!

Professional Regulation and Discipline

The Latest Information on Standards and Requirements in Regulation and Discipline

September 24 - 25, 2019  ·  Vancouver, British Columbia
Featuring These Industry Experts

Sharon Barron, Co-ordinator of Complaints, College of Physicians and Surgeons of Alberta

Sharon Barron has worked with CPSA since 1993. Starting as a Patient Advocate, she gained front-line experience managing complaints and interacting directly with Albertans throughout the complaints process. Sharon quickly moved into the role of Complaints Manager, enhancing CPSA’s complaints processes and ensuring regulatory compliance. In this position, she was part of CPSA’s transition to improve physicians’ medical practices through education, continuing competence and remediation through peer review as opposed to reprimand. She also provided strong leadership during Alberta’s transition to the Health Professions Act. Trained in information access and privacy, Sharon also acts as the CPSA’s Privacy Officer. She currently resides in Edmonton and enjoys spending time in her newest role—Grandma.

Dr. Darrell Dalton, Registrar, Alberta Veterinary Association

Dr. Darrell Dalton was born and raised in Calgary, where he became a passionate horse enthusiast. He attended the University of Alberta for his pre-vet training, and graduated from the Western College of Veterinary Medicine in 1980.

Dr. Dalton began private equine practice in Calgary focused primarily on the Standardbred race track. In 1986, he moved to the Red Deer area and began a general pleasure horse practice. His special interest became equine reproduction, which he practiced until 2007.

Dr. Dalton began working with the Alberta Veterinary Medical Association as Assistant to the Registrar in 2007, as Deputy Registrar in 2008, and he accepted to his current position as Registrar/Secretary-Treasurer in September 2013.

Currently he is the chairperson for the Canadian Council of Veterinary Registrars, Chair of the Triplicate Prescription Program Steering Committee of the College of Physicians and Surgeons of Alberta, and a Director of the Alberta Farm Animal Care board.

He currently lives with his wife and three teen-aged children in Strathcona County, and preserves his sanity through photography.

Heather Hettiarachchi, Lawyer, Integritas Workplace Law

Heather is a lawyer, workplace investigator and mediator and the founder of Integritas Workplace Law. Heather’s practice focuses on all aspects of workplace matters arising in unionized and non-union workplaces and she has extensive experience in conducting workplace investigations, mediating workplace conflicts, human rights and drafting employment contracts and policies. Heather conducts workshops on a wide range of workplace matters and coaches and trains all levels of employees. She also provides employers with general HR support. Heather is currently the Vice-Chair of the CBA National Constitutional and Human Rights Section and has previously served on other CBA National and BC committees. Heather’s workplace law practice is strengthened by her practical experiences as a Human Resources Manager at the University of British Columbia and Labour Relations Advisor to Vancouver Community College. In addition to an LLB (Hons) degree, Heather holds a MSc in Training and Human Resources Management, and a CPHR designation.

Carol Humphries, Principal, Ideal Consulting Ltd.

Carol Humphries is an experienced complaint investigator and director having worked in these positions with several colleges and non-regulated organizations. These include the Natural Health Practitioners of Canada; the Alberta Dental Association and College, the College and Association of Registered Nurses and the Alberta College of Physicians and Surgeons. She was also Complaints Director of the College of Alberta Denturists. She has served as Executive Director with several organizations including the Canadian Link to Lifelong Learning, the Canadian Reflexologists Association and the Alberta Arbitration and Mediation Society.

Jim Humphries, Principal, Ideal Consulting Ltd.

Jim is a partner in Ideal Consulting Ltd. which offers governance and organizational development to professional regulatory bodies, community agencies and associations. He taught Information Technology, Business Mathematics and Statistics at MacEwan University for 28 years. He holds a PhD in Education from Arizona State University and a CAE (Certified Association Executive) from the Canadian Society of Association Executives. Jim also teaches sailing to the levels of coastal Competent Crew and Day Skipper.

Thomas (Thom) Lutes, Lawyer (Private Practice), General Counsel and Deputy CEO, Architechtural Institute of B.C

Thomas (Thom) Lutes ia a Vancouver lawyer whose practice is focused almost entirely on professional self-regulation. Currently General Counsel and Deputy CEO for the Architectural Institute of BC, he has provided policy and external counsel advice, including discipline hearing prosecutions and hearing panel counsel, to many other BC regulators. Thom lectures and writes frequently in the area of investigations, consent orders, hearing practice, governance, and bylaw and legislative drafting in professional self-regulation. He holds the Certified In-House Counsel-Canada designation and collaborates provincially and nationally with in-house counsel and executives on a variety of self-regulation issues.

Casey Macaulay, Registrar & Director of Act Compliance, Association of British Columbia Forest Professionals

Casey is the registrar for the Association of BC Forest Professionals. He oversees the admission of new members and manages the complaints and discipline process, including enforcement of the Foresters Act. He joined the ABCFP staff in 2011 after working in the private forestry sector for fifteen years.

Casey’s experiences include co-management of forest tenures with First Nations, managing geographic information systems, forestry road design and stakeholder engagement. Casey has a diploma in forest technology, a degree in forest management and a MA in conflict analysis and management. He is based in Kamloops.

Joven Narwal, Barrister & Solicitor, Narwal Litigation LLP

Joven Narwal is the founding partner of Narwal Litigation LLP, an Adjunct Professor at UBC Law, Past President of the Vancouver Bar Association and a former Crown prosecutor. His practice is devoted to complex and serious cases where liberty and reputation are at stake in areas such as criminal litigation, securities litigation and professional discipline. He obtained a B.A. and LL.B from UBC where he earned many awards for academic achievement and later obtained a LL.M. from Columbia University in New York City. At the UBC Allard School of Law, he teaches two highly sought-after courses on complex criminal litigation, “White Collar Crime” and “Criminal Organizations”. In addition to other leadership roles in the profession, he has served as elected director, and the first visible minority president of the Vancouver Bar Association. He is an elected Life Fellow of the Fellows of the American Bar Foundation, a global honorary society.

David Volk, Associate, Jenkins Marzban Logan LLP

David is a lawyer with a litigation practice focused on professional regulation and disputes within the construction industry. In the professional regulatory realm, he currently acts as prosecution counsel for Engineers and Geoscientists BC in a number of discipline matters and previously provided assistance in discipline matters involving lawyers, teachers, and land surveyors. In his role as a prosecutor, David provides assistance at the investigative stage and conducts matters throughout the discipline phase. In his civil litigation practice, David acts for contractors in complex construction cases in court or arbitration.

Alexandra Wilbee, Partner, WeirFoulds LLP

Alexandra Wilbee is a Partner at WeirFoulds LLP. She practises litigation with an emphasis on health law. In the area of professional regulation, Alexandra has served as legal counsel to and as a prosecutor for a number of the professional regulatory Colleges in Ontario. Alexandra's experience includes work on cases heard before the Committees of professional regulatory Colleges, the Health Professions Appeal and Review Board, the Ontario Superior Court of Justice, the Court of Appeal for Ontario, the Federal Court, the Federal Court of Appeal, and the Supreme Court of Canada. Alexandra has been ranked as one of the Best Lawyers ® in Canada from 2015 through 2019.





Managing professional regulatory complaints fairly has always been a difficult balancing act. But with changing regulations, societal expectations and technology, it is becomign even more difficult.

For 23 years, Infonex has helped people like you - in professional regulatory bodies - to manage these challenges. Our conferences bring you a range of experts and practitioners with leading edge experience. They will show you both best practices and explain the latest developments that will help you manage the complaints and discipline process.

Almost every regulatory body across the country has attended this event throughout its history. This year’s event contains a mix of interesting and practical sessions that will help you with decision-making, hearings, privacy and contemporary challenges.

Don’t miss out on the leading Professional Regulatory Event in Canada. Register Today!

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