This conference would be a good learning experience for anyone sitting on a complaint or discipline committee. - Assistant to the Registrar, College of Physicians
and Surgeons of PEI
24th Annual Event!

Professional Regulation and Discipline

The Latest Information on Standards and Requirements in Regulation and Discipline

September 24 - 25, 2019  ·  Vancouver, British Columbia
Day Two Program Agenda: Wednesday, September 25, 2019
7:30 - 8:30        Registration and Continental Breakfast
8:30 - 8:40
Welcome and Opening Remarks from the Co-Chairs
Carol & Jim Humphries, Principal, Ideal Consulting Ltd.
8:40 - 9:40
Poking the Social Conscience
Dr. Darrell Dalton, Registrar, Alberta Veterinary Association
  • Public outcry across the country is putting a stop to animal cosmetic surgery
  • Implementing new policy in response to public pressures
  • Lesson learned in enforcing new rules over old attitudes
  • Convincing the public of positive outcomes
  • Raising awareness of new policies in your organization
9:40 - 10:00        Networking Break
10:00 - 11:00
The Duty to Discipline: the Engineers and Geo Scientists of BC React to the Mt. Polley Mine Breach
Craig Bavis, Lawyer, Victory Square Law Office
  • Self-regulating professions typically impose discipline based on a complaint driven investigation process
  • Following an environmental disaster at BC Mine in 2014, however, the Engineers and Geo Scientists of BC decided to initiate disciplinary proceedings against members involved in the design without any complaints
  • When, how, and why should self regulating professions investigate members when no one has raised a complaint?
  • What are the legal challenges and considerations facing a regulator taking such an extraordinary step?
11:00 - 12:00
But Everyone Does It This Way: Discipline of Conduct that is Widespread in a Profession
David Volk, Lawyer, Jenkins Marzban Logan LLP
  • The difficulties associated with disciplining conduct which is widely engaged in by members of a profession
  • When an “industry standard” defence may be successfully established
  • The importance of articulating a clear standard of conduct and how to do so
  • The role of expert evidence in establishing the breach of a standard of conduct
12:00 - 1:15        Luncheon Break
1:15 - 2:15
Fitness to Practise + The New Nurse Health Program in Ontario
Alexandra Wilbee B.A., LL.B, Partner, WeirFoulds LLP
  • What is fitness to practise?
  • How to address fitness to practise
    • The Adversarial process
    • Development and implementation of the new Nurses Health Program in Ontario
    • Benefits of these programs to deal with regulated professions with mental health and/or substance use disorders
  • Identify the opportunities and challenges with both processes
  • Discuss the law regarding fitness to practise and the intersection with human rights issues
2:15 - 2:30        Networking Break
2:30 - 3:15
The Changing Role of Regulatory Agencies: Who Will Do the Promoting Now?
Moderator: Jim Humphries, Principal, Ideal Consulting Ltd.
David Volk, Lawyer, Jenkins Marzban Logan LLP
Dr. Darrell Dalton, Registrar, Alberta Veterinary Association
  • Professionally regulated organizations are no longer allow to advocate for their members in BC
  • Their role now is restricted to good governance, discipline and administration
  • What becomes of the advocacy role?
3:15 - 4:00
Best Practices - Investigative Interviewing
Joven Narwal, Barrister & Solicitor, Narwal Litigation LLP
  • Determining who should be interviewed
  • Principles of good interviewing
  • Structuring the interview
  • Skills and techniques for obtaining all relevant information even with reluctant or evasive witnesses
  • Recording and documenting
4:00        End of Day Two



Managing professional regulatory complaints fairly has always been a difficult balancing act. But with changing regulations, societal expectations and technology, it is becomign even more difficult.

For 23 years, Infonex has helped people like you - in professional regulatory bodies - to manage these challenges. Our conferences bring you a range of experts and practitioners with leading edge experience. They will show you both best practices and explain the latest developments that will help you manage the complaints and discipline process.

Almost every regulatory body across the country has attended this event throughout its history. This year’s event contains a mix of interesting and practical sessions that will help you with decision-making, hearings, privacy and contemporary challenges.

Don’t miss out on the leading Professional Regulatory Event in Canada. Register Today!

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