Expanded my knowledge of duty to accommodate, and identified the significant factors at play in each instance.  
- HR Advisor
Canada Revenue Agency
15th Annual Event!

Managing Your Duty to Accommodate

Mitigating the Increasing Expense to Organizations for Failing to Accommodate Employees

August 20 - 21, 2019  ·  Calgary, Alberta
2019 Agenda - Day Two
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
9:10 - 10:00
Supporting and Accommodating Employees with Mental Health Concern in the Workplace
Tyson Joyce, Director, Disability Management and Mental Health, City of Edmonton
  • Policy and legislation to consider in accommodating employee mental health
  • Identifying Mental Health concerns in employees - What can I say or do?
  • Employer roles in accommodating mental health concerns across your organization
  • Work through frequent scenarios to understand how to properly accommodate employees with mental health challenges
  • Steps to take in building capacity in your organization to properly support mental health
10:00 - 10:15        Networking Break
10:15 - 11:15
Managing Complex Accommodation in the Workplace
Simon Gillingham, Senior Labour Relations Officer, Corporate Services Labour Relations & Total Compensation, City of Winnipeg
  • Is there a time limit as to when an accommodated Employee can return to former position?
  • Recent interesting case law on religious accommodation?
  • Determining pay or salary for short term accommodation for up to 6 months?
  • Can employees on Maternity leave attend the workplace periodically to attend staff meetings, training or other events?
  • Family status Update; Do recent decisions from British Columbia change family status accommodation obligations for Employers?
11:15 - 12:15
Disability Management for Employers
David Rost, Manager, Employee Health Resource Centre, Calgary Board of Education
  • Review of the employer’s duty to accommodate
  • Understanding the impact of organizational culture and leadership
  • Overview of a holistic approach to address accommodations
  • Employer self-induced stumbling blocks
  • Review of real scenarios
12:15 - 1:15        Luncheon Break
1:15 - 2:15
Not Far Enough: When Employers Fall Short on Their Accommodation Obligations
Lesley MacKinnon, Manager, Safety & Disability, Bethany Care Society
  • Practical tools to assess and implement the most appropriate accommodations
  • Learn the legal and financial consequences involved in a failure to accommodate
  • Understand your respective rights and obligations
  • Avoid and prevent unintentionally violating the Human Rights Code
  • Step-by-step guidelines to employers dealing with injured or disabled employees
2:15 - 3:15
Establishing an Optimal Return-to-Work Approach While Managing Productivity & Human Rights
Chinekwu Lbeabuchi, Ability Advisor, HR Business Partnerships, Alberta Health Services
  • Key legal principles in establishing an optimal return-to-work approach
  • Family status and Duty to Accommodate Human Rights stories
  • Step-by-step procedures to guide your return-to-work approach
  • Bona Fide Occupational Requirement (BFOR) and duty to Accommodate (DTA)
  • Hear real life examples of how you can deal with various sophisticated scenarios
  • Learn how to resolve complex return-to-work cases
  • Insights into balancing an employee’s right to equality with an employer’s right to run a productive workplace
3:15 - 3:30        Networking Break
3:30 - 4:30
Accommodating & Implementing A Culture of Flexibility in the Workplace
  • Understand the importance of adaptability and flexibility at work
  • Learn what the leadership teams role is in accommodating flexibility
  • Insights into how managerial controls can increase costs, reduce morale and productivity
  • Understand how flexibility can lead to effective problem solving
  • Learn the benefits of workplace flexibility for organizations
4:30 - 4:45
Closing Remarks from the Chair
4:45        End of Day Two



Recent legal decisions have expanded the scope of what you're required to accommodate in the workplace. Claims for issues like family status and stress have become more frequent and understanding when you're required to make an accommodation has become much more challenging. The increased variety of accommodation issues has made keeping up with case law developments and understanding your accommodation obligations more difficult and more time-consuming.

INFONEX's 14th annual Managing Your Duty to Accommodate has been designed to update you on all of the recent case law that impacts your organization and give you the skills and strategies you need to make these accommodations effectively. Our faculty of leading experts will ensure that you walk away from the course with a clear understanding of what you're required to accommodate, and what you're not required to accommodate.

Review the latest case law for issues like family status, mental health, stress, and aging. Get practical advice on how to spot mental health and stress issues in your staff and how to make effective accommodations. Hear active case management strategies that will help you make accommodations efficiently and get employees back to work quickly. Get strategies for facilitating productive communication with your employees' doctors. Improve your skills for having difficult conversations with your employees. Learn strategies for how to explain accommodation requirements to managers.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Calgary to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!

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