Expanded my knowledge of duty to accommodate, and identified the significant factors at play in each instance.  
- HR Advisor
Canada Revenue Agency
Register  |  Day 1  |  Day 2  |  Speakers  |  Venue  |  Download Agenda (PDF)  ]
15th Annual Event!

Managing Your Duty to Accommodate

Mitigating the Increasing Expense to Organizations for Failing to Accommodate Employees

August 20 - 21, 2019  ·  Calgary, Alberta
Day One - Tuesday, August 20, 2019
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
Simon Gillingham, Senior Labour Relations Officer, Corporate Services Labour Relations & Total Compensation, City of Winnipeg
9:10 - 10:00
Medical Cannabis at Work: Mitigating Challenges Without Going Up in Smoke
Jennifer Koschinsky, Partner, Gowling WLG Canada
  • Medical vs. recreational cannabis – why this distinction is still important
  • The scope of accommodation for medical cannabis
  • Medical information requests and the limits on what an employer can ask
  • Employee’s role in the accommodation process and what policies should be in place to set expectations
10:00 - 10:15        Networking Break
10:15 - 11:00
Sexual Harassment: Guidelines for Employers
Joseph Oppenheim, Partner, Carbert Waite LLP
  • Overview of the legal duties are of employers in prevention and addressing complaints
  • Practical tools to respond to incidents sexual harassment
  • Strategies and tactics to maintain confidentiality
11:00 - 11:45
Am I an Indigenous Ally?
Cindy Provost, Indigenous Strategic Engagement Officer, Calgary Police Service
  • The value of storytelling through an Indigenous lens
  • What is intergenerational trauma & social development impacts
  • Trauma-informed care and Indigenous healing practices
  • Lived experience and context by an Elder and Traditional Knowledge Keeper
11:45 - 12:30
What Next: When Attempts to Accommodate Fail
Erika Ringseis, Senior Legal Counsel, InHaus Legal LLP
  • What happens if employers think they are unable to accommodate an employee and how “undue” is undue hardship?
  • Can an employee sue an employer for failing to accommodate?
  • What is the relevant human rights process in Alberta?
  • How do you limit employer risk?
  • What about Last Chance Agreements and warning letters?
12:30 - 1:30        Luncheon Break
1:30 - 2:30
It's Your Business: Dealing with Substance Abuse in the Workplace
Ron Beach, Team Lead, Addiction Prevention, Promotion, Prevention & Community Initiatives, Provincial Addiction & Mental Health, Alberta Health Services
  • Impact of substance abuse in the workplace
  • Challenges for workplace leaders
  • Effective and comprehensive approaches
  • Alberta Health Services and community resources
2:30 - 3:30
Best Practices in Long-Term Disability Case Management
Rhonda Ozcan, Organizational Health Consultant, Great-West Life
  • Principles for managing absence strategically
  • Step-by-step guide for offering tools and resources to support both medical and non-medical barriers
  • Understand the benefits of accommodating employees including decreasing costs
  • Explore how supporting mental wellness can reduce absence
  • Hear the latest developments in employee health and wellness programs
3:30 - 3:45        Networking Break
3:45 - 4:45
Evidence-Based Approach to Disability Assessments Using Evidence to Provide Thorough Consultations
Dr. Robert L. Tanguay, Provincial Medical Lead, Opioid Dependency Training, Alberta Health Services
  • Appropriate screeners for addiction, pain, and mental health
  • Understanding the evidence for screening and testing for PTSD
  • How to build a relationship with disability clients
4:45        End of Day One
Register  |  Day 1  |  Day 2  |  Speakers  |  Venue  |  Download Agenda (PDF)  ]



Recent legal decisions have expanded the scope of what you're required to accommodate in the workplace. Claims for issues like family status and stress have become more frequent and understanding when you're required to make an accommodation has become much more challenging. The increased variety of accommodation issues has made keeping up with case law developments and understanding your accommodation obligations more difficult and more time-consuming.

INFONEX's 15th annual Managing Your Duty to Accommodate has been designed to update you on all of the recent case law that impacts your organization and give you the skills and strategies you need to make these accommodations effectively. Our faculty of leading experts will ensure that you walk away from the course with a clear understanding of what you're required to accommodate, and what you're not required to accommodate.

Review the latest case law for issues like family status, mental health, stress, and aging. Get practical advice on how to spot mental health and stress issues in your staff and how to make effective accommodations. Hear active case management strategies that will help you make accommodations efficiently and get employees back to work quickly. Get strategies for facilitating productive communication with your employees' doctors. Improve your skills for having difficult conversations with your employees. Learn strategies for how to explain accommodation requirements to managers.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Calgary to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!

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