A lot of excellent information was presented. Great resource material to follow up on. - Associate Vice-President, Financial Services
University of Saskatchewan

Public Sector Internal Controls

Managing Internal Controls to Shield Your Organization's Reputation

May 22 - 23, 2019 · Ottawa, Ontario
Featuring These Industry Experts

Victor Abele, Director General (retired), Service Delivery Improvement, Shared Services Canada

Victor holds a MBA from Queens University and is now a retired Director General, with Over 30 years’ experience driving business transformation and enterprise value with widely varied experiences in service operations, central agency oversight, managed high profile project portfolios, delivering results while developing frameworks for strategy, tactical oversight and operations including business models/meta-models, performance measurement frameworks, process models to enable transformation at the whole of government enterprise level down to solutions required for Major Crown Projects.

Victor celebrates life with family and friends and is an avid traveler. Victor's experience and unique profile offers:

Areas of specialization include:

Strategic Planning and Program / Business Design, designing transformation initiatives to enable front line delivery with process and technology improvements.

Service Delivery Models, measuring performance and outcomes and designing cost effective and high performing front-line delivery solutions for multi-channel / multi-modal enterprises.

IT Solution Development, leading Major Crown projects to deliver significant business change across a national enterprise, as well as delivering front-line benefits and risk mitigation to operations, including Enterprise Resource Planning Systems (ERP), including SAP and PeopleSoft.

Project / Enterprise Architecture Executive, dynamic, results-oriented leadership with strong communication skills, focusing on Value/Benefits, driving execution through earned value and risk management and applying best practices in Enterprise Architecture (LEAD, TOGAF), IT Service Management, applying Service Lifecycle Management Framework (SLMF).

Sébastien Arsenault, Program Manager - National Programs, Technical Programs, Evaluation and Coordination, (AARTT) Civil Aviation Standard Branch, Transport Canada
  • Joined Transport Canada in 2009 as a Civil Aviation Safety Inspector in the continuing airworthiness group.
  • 15 years of aviation experience in Aircraft Maintenance, Research and development and Aerospace Manufacturing, ranging from utility aircraft maintenance (Crop dusting, Bush flying) to second tier Air Operator (Part 704- Commuters) to complex manufacturing environment (Magellan Aerospace, Bombardier Aerospace)
  • Currently leading a multidisciplinary team of subject matter experts dedicated to the betterment of the Civil Aviation surveillance program. The project goal is to deliver a surveillance program that effectively maintains aviation safety through;
    • enhanced risk-based decision-making;
    • efficient and lean surveillance processes;
    • consistent surveillance program application throughout the system; and
    • Increased job satisfaction through enhanced tools, training and relying on professional judgment
Cara Cosgrove, Manager, Internal Controls, Department of National Defence

Cara Cosgrove CPA, CGA has over 20 years of experience and expertise in financial management crafting strategic and operating plans to tangibly leverage the value-add of financial roles in both the private and public sectors. Cara’s most recent passion has been the evolution of from ICFR to ICFM in the public sector.

Howard Godby, Manager, Financial Policy and Internal Control, Canada School of Public Service

Howard Godby is a Certified Professional Accountant with over 35 years of financial management experience including the assessment and strengthening of internal controls. He recently completed a review of departmental controls around pay administration at the Canada School of Public Service. Given the challenges related to the federal government’s Phoenix pay system, it was a high priority to ensure that the internal controls for the department were effective and could detect pay errors to the extent possible.

After graduating from the University of Ottawa with a Bachelor of Commerce, he began working in the private sector in the wholesale and retail food sector and later worked in the wholesale and retail petroleum business. He also gained experience as a commercial lender where strong financial literacy was key in assessing loan applications.

In the federal government, he has worked in most areas of financial management with significant experience in financial policy and internal controls. He has worked for the departments of National Defence, Finance, Treasury Board Secretariat and with the Canada School of Public Service.

He and his wife have two grown children. He continues to be an avid recreational hockey player in the winter and sailor in the summer months.

Contact Information: howard.godby2@canada.ca

Claudine Hebert, Manager, Internal Audit, Internal Audit Directorate Innovation, Science and Economic Development Canada

Claudine first joined the federal public service in 2010 as a Senior Auditor at the Office of the Comptroller General, Treasury Board Secretariat. In this capacity, she led internal audits in federal departments and provided recommendations to senior management, namely through the conduct of Core Control Audits, which had for objective to assess the design and operations of the governance, risk management, and control processes. Since 2013, she has performed a variety of audits for Immigration, Refugees and Citizenship Canada, Global Affairs Canada, and at the Public Service Commission, including audits in the area of grants and contributions, procurement, and regulatory compliance. In 2016, she became Manager, Internal Audit Directorate, at Innovation, Science and Economic Development Canada (ISED), and now serves as the Vice President for the Institute of Internal Auditors Ottawa Chapter, the Co-Chair of the ISED Managers Community, and sits on the North American Learning Solutions Committee of the Institute of Internal Auditors.

Claudine has a B.Admin from the University of Ottawa, an LL.B. in Civil Law from the Université de Sherbrooke, and holds a Certified Government Auditing Professional (CGAP) designation from the Institute of Internal Auditors.

Andrew Kerandi, Compliance Consultant, Compliance, Business Support Services, Corporate Services, City of Ottawa

Andrew Kerandi is an accomplished Financial Management and Project Management professional with over 25 years of work experience: 13 years of consulting experience mainly in international development; financial management and project management; over 10 years of internal audit; and over 8 years of university teaching. He has a strong client service background and has worked on a wide range of projects, primarily in the public service that includes internal auditing, managing large, multi-faceted international development projects and involvement in all aspects of the system implementation process. Andrew currently works for the City of Ottawa as a Compliance Consultant with the responsibility of conducting compliance reviews with respect to City’s policies, procedures and governing legislations and providing advice to management and staff on financial control matters. Andrew has worked in several countries including Canada, Kenya, Uganda, Ethiopia and Ghana. He has degrees in Accounting and Public Administration. He is also a Chartered Professional Accountant (CPA) and a Certified Information Systems Auditor (CISA).

Dr Richard​ ​Leblanc,​ ​Professor of Governance, Law​ ​&​ ​Ethics,​ ​York​ ​University

Dr. Richard Leblanc is one of Canada’s leading experts on corporate governance and accountability. He is an award-winning teacher, researcher, lawyer, public speaker, consultant and specialist on boards of directors. He has taught at leading universities including Harvard University. He received a teaching award as one of the top five university teachers in Ontario; was named to Canadian Who’s Who, and is a past recipient of Canada’s Top 40 Under 40™award.

Dr. Leblanc brings to business and professional audiences a depth of information from his extensive research and work with over 200 organizations; and from his interviewing, assessment and development of over 1,000 directors and managers. He is engaging, dynamic and personable. Because of his work with leading companies and current research, Richard is always on the cutting edge of emerging global developments.

Dr. Leblanc is the editor of the recently released, “The Handbook of Board Governance: A Comprehensive Guide for Public, Private, and Not-for-Profit Board Members” and “Inside The Boardroom,” and has edited or authored dozens of scholarly and practitioner articles, programs and reports.

Dr. Leblanc’s work has been described by various faculty at Harvard, Yale, London Business School and elsewhere as “great & much needed,” “wonderful and pragmatic,” “thorough” and “nothing short of remarkable,” as well as by Fortune 500, NYSE, FTSE and other company leaders as “leading edge,” “ground-breaking,” “valuable guidance,” “indispensable,” “compelling” and “exceptional.”

Dr. Leblanc’s insight has guided leaders of organizations through his teaching, research and direct consultation to government regulators and national and multi-national corporations. He has provided extensive service as an external advisor to boards of directors that have won national awards and peer endorsement for their governance practices. His applied research has been used by, and he has advised, financial and securities regulators, investors, hedge funds, and board and committee chairs. He has been retained to advise on defective boards to implement governance and shareholder accountability reform. He has evaluated boards, board committees, committee chairs and CEOs, and has advised on CEO performance and both director and CEO succession planning and removal, consistent with shareholder value creation and accountability.

Richard is frequently consulted by stakeholders – such as companies, investors, associations, partnerships, not-for-profits, the media and regulators – for the latest developments and trends, and customizes his speaking engagements and consultations to please all types of audiences. He is the founder and principal of Boardexpert.com, an advisory firm providing customized governance transformation.

Dr. Leblanc possesses an extensive professional network. He is the founder and owner of the LinkedIn Groups “Boards and Advisors,” and “Audit Committees,” with over 24,000 and 13,000 members globally, which are among the largest and most active online corporate governance groups. Dr. Leblanc adopts a framework for governance effectiveness developed over several years. His work, directly or indirectly, has impacted companies throughout the world, including those that have used Dr. Leblanc’s methodology to strengthen their governance effectiveness and accountability practices.

Dr. Leblanc holds a Bachelor of Science degree, an MBA, Canadian and American law degrees, a Masters in Law, and a PhD focusing on board of director effectiveness.

He can be reached at rleblanc@boardexpert.com, on Twitter at @drrleblanc, or through his LinkedIn group, Boards and Advisors.

Contact information:
Dr. Richard Leblanc
Boardexpert.com, Inc.
RPO Bloor St. West, PO Box 84506
Toronto, Ontario, Canada M6S 4Z7
Email: rleblanc@boardexpert.com
Website: http://www.boardexpert.com

Peter Lok, Lean Advisor, Public Services and Procurement Canada

Peter began working in quality management in the early 90s when the consulting company he worked for set up a strategic alliance with a US-based company pitching Total Quality Management (TQM) services to the public sector. He undertook several assignments applying TQM principles and took this skill set to the Conference Board of Canada where he continued project work but also participated in the Board’s internal quality initiatives. In 2003 Peter joined Export Development Canada where he was first exposed to Lean. As a member of the team that drove the Lean business transformation, he worked with management and staff on specific transformation initiatives as well as coaching and mentoring aspiring green belts. He moved to the Canadian Transportation Agency in 2011 where he was appointed the manager of business transformation – applying Lean management principles to the Agency’s regulatory practices. In 2016 Peter transferred to Transport Canada to take on the role of Lean advisor. His current work is focused on supporting a number of kaizen as well as business transformation initiatives.

Peter holds a Master of Arts in Economics from Queens University, obtained a Six Sigma Blackbelt from Motorola Corporation and has a Project Management Professional (PMP) designation from the Project Management Institute.

Nick Rolfe, Partner, KPMG LLP

Nick leads KPMG’s internal audit, governance and risk services to public sector clients in and around the GTA. He has 15 years of experience in providing these services to clients in the UK and Canada with clients such as University Health Network, SickKids, City of Oshawa, and Canada Lands Company. Nick moved to Canada in early 2015 from KPMG in the UK. Nick has recently co-authored an article with Sanjeev Batra (Director of Internal Audit in Ontario Internal Audit Division) entitled Internal Audit’s role in supporting good governance using their experience assessing governance across public sector organizations.


Kristann Rose, Owner and Principal Consultant, KER Consulting Inc.

Kristann Rose offers her clients nearly 20 years of experience and expertise in designing, evaluating and optimizing financial management processes. She also offers expertise in the implementation of internal control frameworks both in the public sector, such as the Treasury Board Policy on Financial Management, and in the private sector, such as the requirements associated with NI 52-109 and the Sarbanes-Oxley Act.


John Wilkins, Associate: Public Management, School of Public Policy and Administration, Schulich School of Business, York University

John Wilkins is Associate: Public Management with the School of Public Policy and Administration in the Faculty of Liberal Arts and Professional Studies. He joined the Schulich School of Business as Executive in Residence in 2012, where he teaches in Business and Government.

John’s expertise extends to institutional governance, policy management, central government oversight, public sector reform, citizen-centred service, ethics and values, and political-administrative leadership. His consulting services feature policy advice, conferences and workshops, case studies, mentoring and coaching, review techniques, and change management.

John works closely with the international development community, Commonwealth organizations and countries, Canadian governments, and leading institutions, associations, and consultants worldwide.

John is a former Diplomat and Executive with the Governance and Institutional Development Division of the Commonwealth Secretariat. From 2005 to 2011, he led work on the Commonwealth policy mandates in Public Sector Development for 54 member countries.

John served 32 years in the Canadian public service, the last four years in Ottawa advising Treasury Board on governance policy and service delivery innovations. Previously, he progressed to Assistant Deputy Minister through the Province of Manitoba’s health, government services, culture, and finance portfolios.

John earned a Master of Arts in Geography from The University of Manitoba, where he taught business and public management for 15 years. In 2009, he was awarded the IPAC Lieutenant-Governor’s Medal for Excellence in Public Administration.





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