A lot of excellent information was presented. Great resource material to follow up on. - Associate Vice-President, Financial Services
University of Saskatchewan
14th Annual Event!

Operational Risk Management

Explore Vulnerabilities and the Latest Best Practices for ORM!

October 22 - 23, 2019 ·Workshop: October 21, 2019 · Toronto, Ontario
Pre-Conference Workshop: Monday, October 21, 2019 (1:00 - 4:00)
1:00 - 4:00
OpRisk101: Assess the Fundamentals of Operational Risk
Katherine MacPherson, Senior Manager, Financial Services Advisory, Ernst & Young LLP
John J. Fong, Director, Global Operational Risk Management, Manulife
Marley Kafato, Manger, Technology Advisory, Ernst & Young LLP

New to operational risk, or need a refresher? This session will explore the core concerns of the operational risk practitioner. You will assess E21 and what it means for you, specifically. With facilitation and expertise brought to you by a leading expert in operational risk, and a practitioner that has done the journey, you will get a cross-section of viewpoints to help fill the gaps in your learning. Interactive tabletop discussions with your peers will enable you to benchmark and explore multiple scenarios.

  • Introduction to operational risk
  • Taxonomy
  • Operational risk events
  • Risk and control self-assessment
  • Key risk indicators
  • Scenario analysis
  • Business process mapping
  • Issues management
  • Change management
  • ORM tools and processes best practices





Platinum Sponsor


Operational and compliance risks have become complex and entwined, increasing the potential for failed processes that govern control breakdowns. A holistic governance approach, that brings the entire risk portfolio of an organization together, is now followed by today’s OpRisk leaders.

You need to mitigate risks with an eye on the big picture. Cybersecurity ranks as the #1 priority for financial institutions today, affecting all functions within your organization. Many risk leaders without technical skills are overwhelmed by the scale of the potential threat.

Infonex's Operational Risk event, now in its 14th year, will provide you with strategies to focus your efforts on mitigating risk in the current regulatory environment. Learn how you can improve conduct, culture, and customer experience; not in isolation, but combined to truly seize a competitive advantage.

As a leader with risk oversight you are in a constant need to strengthen your systems against dynamic, ever-changing risks. Get guidance on your most pressing operational risk challenges.

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