A lot of excellent information was presented. Great resource material to follow up on. - Associate Vice-President, Financial Services
University of Saskatchewan
14th Annual Event!

Operational Risk Management

Explore Vulnerabilities and the Latest Best Practices for ORM!

October 22 - 23, 2019 ·Workshop: October 21, 2019 · Toronto, Ontario
Featuring These Industry Experts

Andrew Richardson, Principal, SImplified Risk Management Inc.

Andrew has over 25 years’ experience developing, implementing, and leading Risk Management Programs in financial services. Roles with BMO Financial Group, Meridian Credit Union, and Coast Capital Savings focused on enhancing strategic management processes at the Board and Chief Executive level and optimizing key operational processes to identify opportunities and issues. He has experience with regulatory and legal compliance programs, cyber and criminal risk management, process optimization including effective internal controls, third party supplier and project risk management, and human resource risk programs. He is passionate about enabling strategic success through enhanced risk awareness as part of overall corporate culture, and passionate about implementing targeted value-added programs enhancing the capabilities of individuals and teams. In 2018, with Gennine Richardson, they formed Simplified Risk Management Inc, based in Vancouver, a consulting firm dedicated to providing simple risk management solutions to small and medium sized businesses.


Olivier Beaumont, Risk Manager, Risk and Compliance, iA Financial Group

Olivier has a degree in Business Administration, a majormajoring in Information Technology and is a Certified Risk Manager. After 8 years in Risk Management for large financial services companies, he is currently a Risk Manager and Speaker at Industrial Alliance Financial Group. He is dedicated to the implementation of an Operational Risk Management program throughout Canada and the South of the USA for iA Group of companies. He is responsible, in collaboration with his team, to ensure sound risk management practices throughout the company. More specifically, Olivier is responsible for on-boarding, training and raising awareness of the 1st line of defense.


Saad Ali, Director, Governance, Controls & Operational Risk, CIBC

As the leader of the Governance, Controls and Operational Risk team in CIBC Finance, Saad Ali is responsible for ensuring the bank has a robust governance framework which meets regulatory standards, industry best practices, and complies with the enterprise’s risk appetite. He plays a multi-dimensional role with managing risk arising from business transformation processes and identifying enhancement opportunities within a Shared Services model. Saad has over 10 years of experience from various Financial Institutions with roles in Internal Audit for Capital Markets, Regulatory Risk and Finance. He is also a CPA and CA from PwC with a specialization in financial institutions and asset management. Saad is also involved in teaching roles with York University and CPA Ontario.


Andres Betancourt, CFCS, CAMS, CBE, Senior Audit Manager, AML/ATF & Sanctions, Scotiabank

Andres Betancourt brings over 10 years of experience in Compliance and AML within the financial services industry with Bank of Nova Scotia, Bank of Montreal, Royal Bank of Canada and Grant Thornton LLP. Andres helps lead the AML Unit Audit function to appropriately assess the design and operational effectiveness of internal controls and adherence to Bank policies and regulatory requirements, particularly those related to AML/ATF and Sanctions Risk Management across the Bank. While at Bank of Montreal, RBC and Grant Thornton, Andres worked on anti-money laundering and fraud investigations, oversight and testing, quality assurance audits, Compliance Effectiveness reviews, policy interpretation and regulatory reporting during several years.


Jeremy Holmes, Director, Operational Risk, Corporate Functions, RBC

Jeremy is Director, Operational Risk, Corporate Functions at RBC. Within his current role, Jeremy is responsible for providing Oversight and Challenge to RBC’s Technology and Operations, Human Resources, Finance, Group Risk Management, Compliance, AML, Internal Audit and a collection of units within the CAO globally. Jeremy has 20 years of financial industry experience, including 5 years in reporting and oversight roles in the CAMLO office of RBC, 5 years as an operational risk advisor at TD and RBC, and 3 years in Internal Audit at TD Financial Group. His team has successfully rolled out a Program Maturity Assessment across the Corporate Functions at RBC to objectively evaluate the breadth and maturity of the Operational Risk Program in each unit, thereby allowing management and the lines of business the ability to understand the level of embeddedness of the Operational Risk Management program in Corporate Functions.


Laura Smith, Director, Risk Management Operations, Canada Mortgage and Housing Corporation

Laura Smith is the Director of Risk Management Operations at Canada Mortgage and Housing Corporation. Prior to that, she has held various roles over 14 years at CMHC including two years as Director Internal Audit and two years as Director of Finance. Laura is a CPA and prior to joining CMHC she worked at the Office of the Auditor General of Canada.


Kerry Willett-Vali, Director, Operational Risk and Regulatory Management, RBC

Kerry joined RBC in 1998, and has held a variety of senior operational risk roles in Banking, Insurance and in Corporate Functions. In her current role as Director, Operational Risk and Regulatory Management, she is accountable for the first line of defense operational risk management function for Group Risk Management globally. Previously, Kerry was Director, Operational Risk Advisory and Oversight where she had responsibility for providing second line of defence oversight of the Personal & Commercial Banking and Insurance Segments. Prior to these roles, Kerry directed large first line operational and underwriting teams at RBC Insurance.

Kerry holds a Bachelor of Arts Degree; a Canadian Risk Management designation from The Global Risk Management Institute; and a Chartered Insurance Professional designation from The Insurance Institute of Canada.


Jamie Pearson, Director, Risk Management, Meridian Credit Union

Jamie leads the development and maintenance of all Enterprise Risk Management and Operational Risk Management processes at Meridian and its national bank subsidiary, motusbank, including enterprise-wide and project risk assessments, risk appetite, and coordination of all activities under the Operational Risk Management Framework. He manages the activities of Meridian's Management Risk Committee and Operational Risk Committee, placing a strong emphasis on developing practical solutions and adding value through risk management. Jamie was previously a Management Consultant with Oliver Wyman focusing on Enterprise Risk Management for non-FIs.


Tanna Brodbar, Vice President, Operational Risk Management, Great-West Lifeco

Tanna Brodbar holds a Master of Arts in Humanities from York University and an MBA in Leadership from European University Business School. Tanna is Vice President of Operational Risk Management at Great-West Lifeco, where she leads the corporate group that establishes, executes, monitors and manages the Corporation’s operational risk management and oversight methodologies and practices. Tanna also heads up the Corporation’s supplier risk and fraud risk oversight functions. A highly strategic leader, Tanna is known for her ability to be effective in diverse businesses and functions, successfully tackling tough challenges, and developing high-performing teams that deliver. When time permits, Tanna enjoys teaching and speaking about leadership and business management. Aside from her family,Tanna’s other personal passion is Muay Thai kickboxing and you can find her battling it out several nights each week in a mid-town Toronto kickboxing gym.


Katherine Macpherson, Senior Manager & Operational Risk National Leader, Financial Services Advisory, Ernst & Young LLP

Katherine is a Senior Manager in the Financial Services Advisory practice of Ernst & Young. She leads the Operational Risk practice in Canada, helping clients build and transform their operational risk management programs to maximize stakeholder value. With over 12 years of experience at the Office of the Superintendent of Financial Institutions (OSFI), and over 6 years of operational risk experience in the banking and insurance industries, Katherine has deep first-hand practical understanding of leading industry ORM practices.


Dennis Chaupis, Senior Manager, Risk Advisory Services, Cyber Risk Services, Deloitte

Dennis is Senior Manager in Cyber Risk Advisory, with over 12 years of combined industry and consulting experience. In his current role, Dennis is leading the Vulnerability Management & Penetration testing practice in Toronto. Currently he serves financial institutions mainly with the main goal of identifying, managing, and assisting in the remediation of vulnerabilities that could have a business impact.


Wilfred Farias, Manager, Risk Advisory, Cyber Risk Services, Deloitte

Wilfred is a Manager at Deloitte’s Cyber Risk Advisory practice, where he supports the national Cyber Incident Response and Crisis Management programs. He specializes in assisting organizations manage their cybersecurity incidents and breaches as they occur, by advising and guiding defensible breach response activities, technical recovery, and communications.


Juan Rodriguez, Senior Manager, Global Operational Risk, Scotiabank

Juan brings with him more than 25 years of successful experience in the financial industry. In the public sector, he worked in the Central Bank and Superintendence of Financial institutions in Ecuador. His journey in the private sector includes working in Diners Club, BMO, CIBC, and Scotiabank, where he currently acts as Senior Manager in Operational Risk for International Banking. He has been part of the Second Line and the First Line of Defence. His experience, along with his curiosity, customer-focus and result-oriented mindset have enabled him to successfully implement Operational Risk Management programs. He has a Master degree in Business Economics, a Bachelor degree in Business Administration and a College degree in Systems Design.


Tatyana Kalita, Assistant Vice President, Risk Governance, ERM, The Great West Life Assurance Company

Tatyana leads the implementation of the Governance Risk and Compliance program for 20,000+ employees across multiple Lifeco functions and geographies. She is also responsible for development and implementation of operational risk quantification methodology (FAIR-based) and operationalizing enterprise risk assessment framework. Tatyana was previously in charge of the Risk Governance department of the company, where she built and operationalized enterprise risk policy framework, risk governance, board reporting, risk culture assessment methodologies.

Formerly, Tatyana was a part of the Technology Risk Centre of Governance and Operational Risk Team, Technology and Operations, at the Royal Bank of Canada. Before that, she consulted the United States Embassy on physical security, economic and political matters. Tatyana founded two service companies (translation services and GIPS compliance verification) that successfully operate on the European and Canadian markets. Tatyana started her career working for the largest Belarusian retailer of high fashion and premium cosmetics brands and was the person who brought Max Mara fashion house to Belarus

Tatyana has an M.B.A. from Rotman School of Management and an undergraduate degree in education and psychology. She is a certified personal trainer passionate about tennis and long leisurely walks. Tatyana loves to travel, explore new wines and cuisines and host friends at her home.







Platinum Sponsor


Operational and compliance risks have become complex and entwined, increasing the potential for failed processes that govern control breakdowns. A holistic governance approach, that brings the entire risk portfolio of an organization together, is now followed by today’s OpRisk leaders.

You need to mitigate risks with an eye on the big picture. Cybersecurity ranks as the #1 priority for financial institutions today, affecting all functions within your organization. Many risk leaders without technical skills are overwhelmed by the scale of the potential threat.

Infonex's Operational Risk event, now in its 14th year, will provide you with strategies to focus your efforts on mitigating risk in the current regulatory environment. Learn how you can improve conduct, culture, and customer experience; not in isolation, but combined to truly seize a competitive advantage.

As a leader with risk oversight you are in a constant need to strengthen your systems against dynamic, ever-changing risks. Get guidance on your most pressing operational risk challenges.

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