A lot of excellent information was presented. Great resource material to follow up on. - Associate Vice-President, Financial Services
University of Saskatchewan
14th Annual Event!

Operational Risk Management

Explore Vulnerabilities and the Latest Best Practices for ORM!

October 22 - 23, 2019 · Toronto, Ontario
Day Two Program Agenda: Wednesday, October 23, 2019
8:00 - 9:00        Continental Breakfast
9:00 - 9:10
Opening Remarks from the Chair
Andrew Richardson, Principal, SImplified Risk Management Inc.
9:10 - 10:10
Engage People by Leveraging Risk Management by Design
Olivier Beaumont, Advisor, Regulatory and Operational Risk Management, Industrial Alliance Insurance and Financial Services Inc.
  • Create opportunities based on Lean philosophy
  • Involving key stakeholders, the performers
  • Take advantage of synergies to call action
  • Demonstrate how benefits overcome time invested
10:10 - 10:30        Networking Break
10:30 - 11:30
1st & 2nd LoD Interactions: How to be Successful
Jeremy Holmes, Director, Operational Risk, Corporate Functions, RBC
Kerry Willett-Vali, Director, Operational Risk and Regulatory Management, RBC
  • How to make the relationship work by going from an obstacle to a partner
  • How to not step on each other’s toes
  • How much access to the 1st line is too much access
  • Finding the balance between managing risk and impeding progress
11:30 - 12:30
AML Audit Risks and Trends in the Canadian Landscape
Andres Betancourt, Senior Audit Manager, AML/ATF & Sanctions, Scotiabank
  • Money laundering in Canadian real estate - A look at Toronto, Montreal and Vancouver markets
  • Opaque ownership (nominees, holding companies, trust)
  • Key indicators for real estate agents, developers, real estate brokers and sales representatives
  • Learn about conduct and risk culture audits for diverse units and geographies
  • Implementation of substantive testing of culture and identifying potential risk-related outliers
12:30 - 1:30        Luncheon Break
1:30 - 2:30
Control Testing Framework Within the First & Second Line of Defence (LOD)
Rahim Panjwani, Senior Vice President, Regional Head of Testing & Validation, Wells Fargo Bank
  • A lot of times business (1st LOD) neglects its accountability and ownership of risks, relying on the 2nd LOD to compensate to make sure the control environment remains strong
  • Resultantly the 2nd LOD compromises its core responsibilities of reviewing and challenging the risk assessments, providing insights on underlying risks and monitoring trends and emerging risks
  • Each LOD has a monitoring and/or testing responsibility where there is often a great deal of overlap and not as much coordination as would be optimal
  • A robust testing framework provides a clear line of sight to the risks the organization should focus on and how the information will be used to make management decisions and prioritize resources
  • Implementing and sustaining efficient and effective testing program sounds nice and tidy on paper but is harder to implement in reality
  • One issue that continues to surface for the 1st and 2nd LOD is the difficulty in coordinating the required responsibilities without overlapping each other and being inefficient
2:30 - 3:30
Implementing a Strategic Relationship Among the Three Lines of Defense Model
Juan Rodriguez, Senior Manager, Global Operational Risk, Scotiabank
  • Implementing sound governance in a non-regulated environment
  • Step-by-step guide to developing a risk aware culture
  • Overcome challenges in managing transformational change
  • Learn the functions that own and manage risk
  • Discover the importance of independent assurance, above all internal audit
3:30 - 3:45        Networking Break
3:45 - 4:45
From Siloed to Integrated Risk Management
Tatyana Kalita, Assistant Vice President, Risk Governance, ERM, The Great West Life Assurance Company
  • Forces pushing organizations to move away from traditional siloed risk management approach
  • What integrated risk management really means
  • Learning from financial risk management and technology evolution
  • Technology as an integrated risk management enabler and obstacle
  • Practical solutions for addressing integrated risk management challenges
4:45        End of Day Two





Platinum Sponsor


Operational and compliance risks have become complex and entwined, increasing the potential for failed processes that govern control breakdowns. A holistic governance approach, that brings the entire risk portfolio of an organization together, is now followed by today’s OpRisk leaders.

You need to mitigate risks with an eye on the big picture. Cybersecurity ranks as the #1 priority for financial institutions today, affecting all functions within your organization. Many risk leaders without technical skills are overwhelmed by the scale of the potential threat.

Infonex's Operational Risk event, now in its 14th year, will provide you with strategies to focus your efforts on mitigating risk in the current regulatory environment. Learn how you can improve conduct, culture, and customer experience; not in isolation, but combined to truly seize a competitive advantage.

As a leader with risk oversight you are in a constant need to strengthen your systems against dynamic, ever-changing risks. Get guidance on your most pressing operational risk challenges.

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