A lot of excellent information was presented. Great resource material to follow up on. - Associate Vice-President, Financial Services
University of Saskatchewan
14th Annual Event!

Operational Risk Management

Explore Vulnerabilities and the Latest Best Practices for ORM!

October 22 - 23, 2019 ·Workshop: October 21, 2019 · Toronto, Ontario
Day One Program Agenda: Tuesday, October 22, 2019
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
Andrew Richardson, Principal, SImplified Risk Management Inc.
9:10 - 10:00
Risk Redefined: moving from “Enterprise Risk Management” to “Integrated Risk Management
Katherine MacPherson, Senior Manager, Financial Services Advisory, Ernst & Young LLP
  • Lessons learned from the financial services industry since the global financial crisis
  • Culture and corporate governance as the “ultimate root-causes” of most preventable failures
  • Strategic insights on how others are attempting to measure, monitor, and proactively respond to potential culture issues to obtain “evidence-based” assurance
  • Leading practices on how to derive value beyond compliance from your organization’s risk management program
10:0 - 10:30        Networking Break
10:30 - 11:30
Cyber, Fraud & Financial crime
  • Evolution of cyber security risks
  • Common investigation pitfalls
  • Lessons learned: traditional attacks
  • Lessons learned: sophisticated attacks
  • Digital forensics and cyber incident response considerations
11:30 - 12:15
AML Audit Risks and Trends in the Canadian Landscape
Andres Betancourt, Senior Audit Manager, AML/ATF & Sanctions, Scotiabank
  • Money laundering in Canadian real estate - A look at Toronto, Montreal and Vancouver markets
  • Opaque ownership (nominees, holding companies, trust)
  • Key indicators for real estate agents, developers, real estate brokers and sales representatives
  • Learn about conduct and risk culture audits for diverse units and geographies
  • Implementation of substantive testing of culture and identifying potential risk-related outliers
12:15 - 1:15        Luncheon Break
1:15 - 2:00
What is a 1B?
Laura Smith, Director, Risk Management Operations, Canada Mortgage and Housing Corporation
  • Mandate and key responsibilities
  • Interactions with the 1A lines of business
  • Working with 2nd and 3rd LOD
  • Building a risk aware culture
  • How to add value during times of change
2:00 - 2:45
Cyber, Fraud & Financial Crime
Dennis Chaupis, Senior Manager, Risk Advisory Services, Cyber Risk Services, Deloitte
Wilfred Farias, Manager, Risk Advisory, Cyber Risk Services, Deloitte
  • Evolution of cyber security risks
  • Lessons learned: traditional attacks Vs sophisticated attacks
  • The cost of a breach
  • The connection between a cyber breach and fraud
  • Most common challenges when performing investigations
2:45 - 3:30
Achieving a Robust Governance Framework Through Operational Risk Management
Saad Ali, Director, Governance, Controls & Operational Risk, CIBC
  • Critical elements of a governance framework
  • Regulatory requirements for corporate governance (including OSFI and SOX)
  • How business changes impact the risk assessments
  • Reviewing industry events for risk incidents and assessing impact on the business
  • Creating a risk profile for each line of business to identify areas requiring enhancements
3:30 - 3:45        Networking Break
3:45 - 4:45
Establishing Risk Appetite for Operational Risk
Jamie Pearson, Director, Risk Management, Meridian Credit Union
  • Learn how a top-down risk appetite framework supports operational risk appetite
  • Relate operational risk appetite to organizational objectives
  • Differentiate loss budgets from risk appetite
  • Link appetite to operational risk capital
  • Integrate operational risk appetite into decision-making
5:00 - 6:15
Cocktail Party sponsored by EY





Platinum Sponsor


Operational and compliance risks have become complex and entwined, increasing the potential for failed processes that govern control breakdowns. A holistic governance approach, that brings the entire risk portfolio of an organization together, is now followed by today’s OpRisk leaders.

You need to mitigate risks with an eye on the big picture. Cybersecurity ranks as the #1 priority for financial institutions today, affecting all functions within your organization. Many risk leaders without technical skills are overwhelmed by the scale of the potential threat.

Infonex's Operational Risk event, now in its 14th year, will provide you with strategies to focus your efforts on mitigating risk in the current regulatory environment. Learn how you can improve conduct, culture, and customer experience; not in isolation, but combined to truly seize a competitive advantage.

As a leader with risk oversight you are in a constant need to strengthen your systems against dynamic, ever-changing risks. Get guidance on your most pressing operational risk challenges.

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