A lot of excellent information was presented. Great resource material to follow up on. - Associate Vice-President, Financial Services
University of Saskatchewan
14th Annual Event!

Operational Risk Management

Explore Vulnerabilities and the Latest Best Practices for ORM!

October 22 - 23, 2019 · Toronto, Ontario
Day One Program Agenda: Tuesday, October 22, 2019
8:00 - 9:00        Registration and Continental Breakfast
9:00 - 9:10
Welcome and Opening Remarks from the Chair
Andrew Richardson, Principal, SImplified Risk Management Inc.
9:10 - 10:00
ORM Tips of the Trade
Katherine MacPherson, Senior Manager, Financial Services Advisory, Ernst & Young LLP
  • Critical success factors
  • Lessons learned from industry
  • 1 LOD engagement
  • Tools and innovation
  • Establishing an effective challenge program
10:0 - 10:30        Networking Break
10:30 - 11:30
Cybersecurity Emerging Trends
  • Evolution of cyber security risks
  • Common investigation pitfalls
  • Lessons learned: traditional attacks
  • Lessons learned: sophisticated attacks
  • Digital forensic and cyber incident response considerations
11:30 - 12:30
An Update from the Regulators
  • Hear the latest updates on regulatory requirements, such as OSFI Guideline E-13
  • Develop and maintain a comprehensive risk appetite statement as part of FRFI’s
  • Implement robust internal control processes
  • Learn about issues and observations in regulatory and market differences
  • Understand the purpose and scope of the Guideline
12:30 - 1:30        Luncheon Break
1:30 - 2:30
The Emergent Non-Financial Risk Environment: Perspective Towards 2030
Tanna Brodbar, Vice President, Operational Risk Management, Great-West Lifeco
  • What operational risk management is - and isn’t
  • How operational risk is evolving and what this means to ORM practitioners
  • The increasing intersection of non-financial risks and how to manage it
  • How the lines of defence should evolve to meet the demands of the emergent risk environment
  • The organizational conditions that must be put in place now to stay in front of it
2:30 - 3:30
Achieving a robust governance framework through operational risk management
Saad Ali, Director, Governance, Controls & Operational Risk, CIBC
  • Critical elements of a governance framework
  • Regulatory requirements for corporate governance (including OSFI and SOX)
  • How business changes impact the risk assessments
  • Reviewing industry events for risk incidents and assessing impact on the business
  • Creating a risk profile for each line of business to identify areas requiring enhancements
3:30 - 3:45        Networking Break
3:45 - 4:45
Establishing Risk Appetite for Operational Risk
Jamie Pearson, Director, Risk Management, Meridian Credit Union
  • Learn how a top-down risk appetite framework supports operational risk appetite
  • Relate operational risk appetite to organizational objectives
  • Differentiate loss budgets from risk appetite
  • Link appetite to operational risk capital
  • Integrate operational risk appetite into decision-making
5:00 - 6:15
Cocktail Party sponsored by EY



Platinum Sponsor



Operational and compliance risks have become complex and entwined, increasing the potential for failed processes that govern control breakdowns. A holistic governance approach, that brings the entire risk portfolio of an organization together, is now followed by today’s OpRisk leaders.

You need to mitigate risks with an eye on the big picture. Cybersecurity ranks as the #1 priority for financial institutions today, affecting all functions within your organization. Many risk leaders without technical skills are overwhelmed by the scale of the potential threat.

Infonex's Operational Risk event, now in its 14th year, will provide you with strategies to focus your efforts on mitigating risk in the current regulatory environment. Learn how you can improve conduct, culture, and customer experience; not in isolation, but combined to truly seize a competitive advantage.

As a leader with risk oversight you are in a constant need to strengthen your systems against dynamic, ever-changing risks. Get guidance on your most pressing operational risk challenges.

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