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Delegates' Frequently Asked Questions
- Conference materials:
- When will I receive my course materials?
- Can I purchase additional conference materials?
- Can I purchase conference materials from previous events?
 Payment:
- When are my registration fees due?
- How should I pay?
- Meals, accommodation, and parking:
- Are meals, hotel accommodation, and parking included?
- Venue:
- How do I get to the conference venue?
- What if the venue changes?
- Delegate cancellations and substitutions:
- Can my colleague take my place at the event?
- What is the cancellation policy?
- What if I miss the conference?
- Dress code:
- What should I wear to the event?
- Special needs:
- Who do I inform of my dietary restrictions or disability accommodation requests?
- Accreditation:
- Are Infonex conferences accredited by professional standards associations?
- Do I get a certificate of attendence for professional development credits?
- Mailing list:
- How do I sign-up for conference notices in my area of interest?
- How do I add/update/or remove my profile?
Conference materials:
As a registered delegate, you will receive a complete conference workbook.
These materials will serve as a valuable guide during and after the event.
Conference materials are distributed the morning of the first day of the event.
Infonex also offers digital copies of the course materials which can be downloaded from the Infonex website.
As a registered delegate, you will receive a username and password to access these documents.
Additional conference binders from current or past events are available for sale -- please call our Conference Administration Desk at 1.800.474.4829
or email register@infonex.ca.
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Payment of registration fees: Registration fees must be paid in full prior to the
conference. Payment may be made by credit card or cheque payable to Infonex Inc. For assistance
please call our Conference Registration Desk at 1.800.474.4829 or email register@infonex.ca.
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Meals, accommodation, and parking:
Registration fees do not include hotel accommodation.
Registration fees include continental breakfast, lunch, and refreshments at the event.
Parking and evening meals are not included.
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Venue:
Detailed venue information will be provided with your registration confirmation.
In the event that there is a change of venue, delegates will be notified by email.
You will also find the most current venue information by browsing the event program on line.
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Delegate cancellations and substitutions:
- Substitutions may be made at any time. If you are unable
to attend a colleague may take your place at the event.
- If you cannot attend and your are unable to send a colleague in your place, please make
cancellations in writing and fax to 1.800.558.6520 two weeks before the scheduled event.
A credit voucher will be issued to you for the full amount, redeemable against any other
Infonex conference. Credit vouchers are redeemable for twelve months (1 year) from date of issue.
Alternatively, you may request a refund of fees paid, less a 15% administrative fee.
Registrants who do not cancel two weeks before the event, will not be eligible to receive any credits
or refunds and are liable for the entire registration fees.
- Confirmed delegates who do not cancel two weeks prior to the event and fail
to attend will be liable for the entire registration fees. If you miss the event, your copy of the conference binder
containing all course materials will be sent to you shortly after the event.
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Dress code:
The dress code of Infonex events is business casual. Speakers
often present in business attire.
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Special needs:
If you have dietary restrictions, allergies, special needs, or disability accommodation
requests, please contact our Conference Administration Desk at 1.800.474.4829
or email register@infonex.ca prior to the event, so that we
may provide the services you require to make your participation at the event safe and enjoyable.
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Accreditation:
Whenever possible, INFONEX will secure accreditation for its programs.
To find out whether credits are available for a particular course please look at the event
posting on-line. Detailed information regarding eligibility for accreditation can be found
on the Overview page of each event. Alternatively you may contact our Conference Administration
Desk at 1.800.474.4829.
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Mailing list:
To receive industry alerts, add, update or remove your information from
the Infonex mailing list, please complete the online form or call
1.800.474.4829, and select Option 3. Please note: Infonex prepares mailings
several weeks in advance; it may take such time for the updates to come into effect.
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JUST ANNOUNCED
COMING SOON:
OSC/SEC 2008
September 24 and 25, 2008
Workshops: Sept. 23 and 26
Toronto, Ontario
Now in its 13th successful year, OSC/SEC is the original and proven industry event for Canadian companies concerned with financial reporting and accounting in Canada or the U.S. OSC/SEC 2008 offers you the once-a-year opportunity to get all the information you need to make sure your financial reports stand up in both Canada and the U.S. in one comprehensive event!
COMING SOON:
Government Emergency Response
September 16 and 17, 2008
Workshops: Sept. 18
Vancouver, BC
Get the solutions and strategies you need to prepare for the unexpected, and get informed predictions on the future of emergency response planning in Canada. Don't miss this opportunity to expand your crisis management capabilities to ensure continuity, and learn how to develop contingency plans that perform under pressure!
COMING SOON:
Electronic Records and Information Management
September 23 and 24, 2008
Workshops: Sept. 22
Toronto, Ontario
Tracking, storing, retrieving, and disposing of electronic information is demanding more rigorous standards and assurances, and with the recent rise of Web 2.0 technologies you must improve your policies and procedures for systematic control of the flow of information.
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