Delivering Clear Results and Outcomes in Reporting,
Implementation, and Performance
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Improving Performance Reporting: Making the Shift towards Outcome-Focused Reporting
Erwin Allerdings, Program Performance Manager, Agriculture & Agri-Food Canada
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Balanced Scorecard: Potential Uses and Implementation for the Public Sector
Bruce Crouter, Director, Performance Management and Financial Analysis, Crown Investments Corporation of Saskatchewan (CIC)
Jeff Buck, Senior Analyst, Performance Management and Financial Analysis, Crown Investments Corporation of Saskatchewan (CIC)
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From Strategy to Action: A Different Approach to Strategic Planning
Adriana Alvear, Business Planning and Performance Manager, Service BC, BC Ministry of Labour and Citizens' Services
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CASE STUDY: Refining Service Plan Reports
Terry Bogyo, Director, Corporate Planning and Development, WorkSafeBC
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MASTER CLASS: Revisiting the Possible: Gauging What Is Practical within a Dynamic Public Sector
William (Bill) Reid, Partner, Elevate Consulting
Jae Cooper, MCPM, Partner, Elevate Consulting
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CASE STUDY: Transforming Public Sector Performance Management: Lessons from a Province-Wide Initiative
Dr. Nelly McEwen, Improvement Manager, School Improvement Branch, Alberta Ministry of Education
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CASE STUDY: Best Practices in the Design and Delivery of a Performance Management Framework
Roy Jurgens, Director, Network Planning and Performance, Alberta Ministry of Infrastructure and Transportation
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Creating a Performance-Based Culture
Louella Mathias, Director, Performance Management and Risk Management, BC Ministry of Employment and Income Assistance
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CASE STUDY: Building a Framework for Performance: Meeting Multiple Needs
Irene Robertson, Provincial Director, BC Ministry of Attorney General
Heather Daynard, Principal Consultant, Prospect Management Enterprises
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CASE STUDY: Producing Ideal Key Performance Indicators (KPIs)
Dan Bishop, Director, Clinical Performance Management, Government of BC Ambulance Service
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Using an Integrated Approach to Performance Management
Sharon Campbell, Executive Director, Performance Measurement, Ministry of Education, Government of Alberta
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Aligning Accountability in Alberta's Health Care System
John Quince, Acting Executive Director, Health Authority Plans and Performance, Alberta Ministry of Health & Wellness
