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Meeting Your Duty to Accommodate
Optimizing Your Accommodation Programs to Maximize Productivity and Minimize Cost
 
Proceedings from October 2007 - Toronto, Ontario
Table of Contents
     
     
  1. CASE STUDY: From Cost-Reactive to Proactive and Preventive: Taking a Long-Term Approach to Accommodation
    Paula Allen, Vice-President of Health Solutions and Research, Shepell-fgi Tammy Irving, Occupational Health Nurse, People Department WestJet
     
     
  2. Physicians as Resources, Not Barriers: Overcoming the Difficulties of Effective Communication with Physicians
    Dr. Jack Richman, Executive Vice-President and Medical Director, AssessMed Inc.; President, Canadian Institute for the Relief of Pain and Disability
     
     
  3. Helping Employees Overcome Common Barriers to Their Healthy and Timely Return to Work
    Liz R. Scott, Principal, Organizational Solutions
     
     
  4. CASE STUDY: Benefits and Challenges of Creating a Workplace Culture That Is Inclusive and Accommodating for an Aging Workforce
    Terry Daly, Director of Human Resource Services, The Catholic Children's Aid Society of Toronto
     
     
  5. CASE STUDY: Moving from Accommodation of Disability to Flexibility for All Employees
    Karen Wensley, Canada People Team Lead, Ernst & Young LLP
    Colleen McCue, Director of Total Rewards, Ernst & Young LLP
     
     
  6. CASE STUDY: How Changes Being Made to the Ontario Human Rights Code Will Affect Your Workplace
    MODERATOR: Rhonda Shirreff, Lawyer, Heenan Blaikie LLP
    PANELISTS: Michael Gottheil, Chair, Human Rights Tribunal of Ontario
    Barbara Hall, Chair, Ontario Human Rights Commission
    Helena Birt, Transition Director, Human Rights Legal Support Centre
     
     
  7. How Far Is Enough? Clarifying Misconceptions of "Undue Hardship"
    Brian D. Mulroney, Partner, Borden Ladner Gervais LLP
     
     
  8. CASE STUDY: Taking the Next Step with Mental Health Accommodation: From Reactive to Preventive Solutions
    Patrick Fradley-Davis, Acting Director of Wellness, Ontario Power Generation
     
     
  9. CASE STUDY: Key Components of Accommodation Programs, Effective Return-To-Work Plans and Modified Work Plans: Purolator's Example
    Doug Kube, Director, Environment, Health, Safety and Security, Purolator
     
     
  10. Addressing and Accommodating Drug and Alcohol Addictions
    Angie Chiu, Consultant, ACCION Consulting
     
     
  11. ROUNDTABLE DISCUSSION: Learning from the Successes and Disappointments of Others: Key Factors in Optimizing Your Existing Policies and Programs and Maximizing Their Effectiveness
    FACILITATOR: Jane Sleeth, Managing Partner and Disability Management Consultant, Optimal Performance Management Inc.
     
     
  12. Duty to Accommodate in the Unionized Workplace
    Bob W. Kitchen, Partner, Borden Ladner Gervais LLP
 
 

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