6th Annual
Operational Risk Canada 2011
Achieve the Next Level of Risk Competence
October 4 and 5, 2011
Optional Workshops: October 6, 2011
TORONTO, ONTARIO
| Presented in partnership with: |
 |
Conference Program Agenda - Day Two
Wednesday, October 5, 2011
| 8:00 - 9:00 |
Continental Breakfast |
8:00 - 9:00 |
9:00 - 9:10
Opening Remarks from the Chair
Tim J. Leech, Managing Director, Global Services, Risk Oversight
9:10 - 10:10
Managing Oversight between Credit, Capital and Operational Risk Linkages
Hank Prybylski, Advisory Leader, Americas Financial Services Office; Leader, Global Financial Services Risk Management Practice, Ernst & Young LLP
- Defining boundaries between credit, capital and operational risk
- Identifying and mitigating risks associated with overlap
- Case studies and examples of mitigating boundary risks in practice
- Broader trends in risk management governance
 Hank advises boards of directors and C-level executives with reviews of enterprise risk functions, specializing in market risk, credit risk, operational risk and regulatory compliance frameworks and developing action plans to breakdown silo functions and embed a robust risk culture throughout an organization. In 2009, he was named to OpRisk & Compliance's list of "The Top Faces of Operational Risk."
| 10:10 - 10:25 |
Networking Break |
10:10 - 10:25 |
10:25 - 11:45
Panel Discussion
Strengthening Operational Frameworks
MODERATOR: Gaurav Kapoor, COO, MetricStream Inc.
Christina Dowhaniuk, Director Operational Risk Management, Sun Life Financial
Anthony Brown, Operational Risk Leader, Group Risk Management-Insurance, Royal Bank of Canada
- Strengthening the key risk indicator (KRI) component of an oprisk framework
- definition and benefits of effective KRIs; developing effective KRIs
- assessing quality and effectiveness of KRIs
- monitoring and utilizing trends
- illustrative examples
- Business operational risk assessments: enterprise (high) level assessments and business-specific ("deep dive") assessments
- Operational risk universe (heat map), key risk identification, control assessment and risk mitigation
 Gaurav Kapoor has overall responsibility for Sales, Marketing, Customer Advocacy and the Partner Ecosystem at MetricStream. Until 2010, he served as the CFO of the company and the General Manager of GRC. He has been instrumental in shaping key strategic initiatives that have helped MetricStream become a global leader in Governance, Risk and Compliance (GRC). He founded ComplianceOnline.com that has grown to become a leading online GRC community and content property.
 Christina is a Fellow of the Canadian Institute of Actuaries, a Fellow of the Society of Actuaries and a Member of the American Academy of Actuaries. She has held non-traditional actuarial roles including her current role as Director of Operational Risk Management and a leadership role in Corporate Internal Audit, working across Sun Life to build the actuarial audit practice.
 Tony is responsible for overseeing operational risk management within all of the multi-line RBC Insurance businesses. This includes executing all components of the RBC enterprise-wide operational risk framework and keeping abreast of the evolving operational risk profile in an environment of transformational change, new product launches, and systems initiatives.
11:45 - 12:30
Managing Operational Risk During Change: Expansion, Mergers, New Products, Etc.
Benjamin Ellis, Partner, McKinsey and Company
Wendy Franks, Consultant, McKinsey and Company
- What are the risks during expansion, mergers, and new products?
- Performing operational risk due diligence
- What does this look like?
- Examples from the finance and insurance sector
| 12:30 - 1:30 |
Luncheon Break |
12:30 - 1:30 |
1:30 - 2:30
Developing the Operational Risk Appetite Policy Statement
William Popp, CEO, POPP risk GROUP
- What specifically makes the risk appetite policy statement valuable?
- How does the operational risk appetite policy statement fit into the risk appetite framework and larger risk management picture?
- Getting started:
- agreeing on common risk appetite terminology at all levels
- assuring group-wide risk governance clarity
- providing all of the necessary policy elements
- deciding which specific quantitative and qualitative operational risk measures are best for each level of the organization
- Understanding what risk appetite reporting is necessary and appropriate at each of the business, group, and board risk committee levels
- Making it work: providing the larger risk-aware business level foundation, driving active continuous collaboration, other important elements
 Bill provides risk management consulting and execution to large financial institutions world-wide. Prior to the inception of POPP, Bill was Group EVP of SunGard Trading and Risk Systems where spent his time acquiring new trading and risk management companies, providing business oversight, and actively engaging with financial services and energy executives worldwide.
2:30 - 3:15
Evolving Risks and Opportunities of Climate Change and Sustainability
Douglas Kube, Senior Environment, Health and Safety Consultant, Stantec Consulting Ltd.
Lessons learned from sustainment and what organization should consider in order to continually improve their program. Topics covered will include:
- Emerging risks related to the effects of climate change and sustainability
- Understanding potential operational, regulatory and reputational impacts
- Internal processes and systems necessary to manage sustainability risks
- Mitigation and adaptation strategies for controlling climate change risks
- Assurance of environment, health, safety and sustainability reporting
 Doug's principal area of practice is in strategy, risk assessment/management, auditing, and assurance. He has held director level positions at Air Canada and Purolator Courier and worked in the healthcare, pharmaceutical and chemical industries. Mr. Kube is also a Fellow with the New York based organization Leadership for Environment and Development International.
| 3:15 - 3:30 |
Networking Break |
3:15 - 3:30 |
3:30 - 4:15
Impact of Compensation Arrangements on Risk
Christopher A. Chen, National Director, Executive Compensation, Hay Group
- Linking remuneration with risk
- Systemic risks for incentives
- How oprisk executives can become party to compensation discussions
- Is this a concern for Canadian institutions?
- Putting Canada in context with the rest of the world
 Christopher advises clients on supporting stakeholder value through effectively aligning organizational strategy to executive compensation. He has worked extensively in the areas of corporate governance, compensation strategy, competitive benchmarking and incentive design. He is a member of the Law Society of Upper Canada and has completed the Canadian Institute of Chartered Accountants In-depth Tax Course.
4:15 - 5:00
Operational Risk Impact of Derivatives Transformation
Samuel Ely, Managing Principal, Capco
- Operational risk impacts of derivative reforms
- Where will the risks arise in the new processes?
- What are the new process options for organizations?
- How significant will the impacts be?
- What questions should be asked?
- Potential hotspots in the new processes
 Samuel represents Capco in the capital markets practice based, focusing on leading derivatives CCP initiatives has spent over a decade working within derivatives for a variety of leading institutions covering both OTC, exchange traded derivatives and now CCP. Covering front through back with all participant types and product classes.
| 
