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Minimizing Absenteeism in the Workplace

Improve Workplace Attendance and Employee Accommodation, and Manage Absenteeism

October 20 and 21, 2009
Optional Workshop: October 22, 2009
OTTAWA, ONTARIO
 
Seminar Program Agenda - Day One
Tuesday, October 20, 2009

 

7:30 - 8:30 Registration and Continental Breakfast 7:30 - 8:30
 
8:30 - 8:40
Welcome and Opening Remarks from the Co-Chairs
Dan Palayew, Partner, Heenan Blaikie LLP
Sebastien Lorquet, Lawyer, Heenan Blaikie LLP
 
8:40 - 9:40
Case Study
Attendance Management within the Correctional Bargaining Unit, Ontario Public Service
Lori Aselstine, Director, Employee Relations from the Employee Relations Division, HROntario, Ministry of Government Services
  • New Attendance Support and Management Pilot Program
    • specific levels and its mechanics; duration of each level
    • program and termination for innocent absenteeism
    • requirement for an interim report back
  • Joint Attendance Strategic Implementation Committee
    • reaching absenteeism targets
    • monitoring rates of attendance
    • health and wellness
  • Attendance targets: the collective agreement
 
9:40 - 10:00 Networking Break 9:40 - 10:00

 
10:00 - 11:00
Case Law Update
Recent Decisions and How They Affect Absenteeism
Dan Palayew, Partner, Heenan Blaikie LLP
  • New decisions and how they are changing past beliefs
  • Lessons to hold on to from recent cases
  • Discussion on future cases and where they stand as of now
 
11:00 - 12:00
Case Study
Promising Practices: Calgary Laboratory Services' Absenteeism Management Program (AMP)
Patricia Trick, Manager, Human Resources, Calgary Laboratory Services
  • Overview of the four-stage absenteeism management program (AMP)
  • Evolution of the Calgary Laboratory Services AMP
  • Lessons learned through cases
 
12:00 - 1:00 Luncheon Break 12:00 - 1:00

 
1:00 - 2:00
Dealing Effectively with Culpable and Non-Culpable Absenteeism
Lynne Poirier, Lawyer, Ogilvy Renault LLP
  • Staff awareness: what are the legitimate reasons for employee absence?
  • Clearing the ambiguity surrounding undue hardship
  • When is it possible to enforce consequences?
  • Fairness: a different definition
 
2:00 - 2:15 Networking Break 2:00 - 2:15

 
2:15 - 3:15
Crucial Conversations: Coaching Managers to Deal With Employee Absenteeism More Effectively
  • Creating and maintaining an open dialogue with employees
  • Initiating the first response promptly and effectively to avoid error and liability
  • Identifying and addressing the correct issue to avoid longstanding absenteeism
 
3:15 - 4:15
Proactive Strategies to Minimize Absenteeism: Employee Engagement and Workplace Wellness Information
Christine Joli-Couer, Consultant and Ergonomic Specialist, Industrial Accident Prevention Association
  • Key elements of a successful workplace wellness program
  • Developing a prevention strategy
  • Combining workplace wellness with employee engagement
  • Benefit of a healthy workplace
 
4:15 End of Day One 4:45

   

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