14th Annual
Professional Regulation and Discipline
Preparing, Organizing, and Managing an Effective Complaints and Discipline Process
Conference: January 27 and 28, 2009
Optional Workshop: January 29, 2009
TORONTO, ONTARIO
Conference Event Overview
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Best Practices for the Prompt Handling and Effective
Resolution of Professional Regulatory Matter
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- Understand the constantly changing legal framework and current trends in professional regulation
- Improve your investigation and interviewing skills with essential tips and practical advice
- Hear successful strategies for monitoring and enhancing professional performance, and how they can be applied to your organization
- Scrutinize your organization's rights and responsibilities in dealing with concurrent criminal or civil proceedings against a member
- Learn the essentials of writing and publishing effective disciplinary reasons and decisions, so as to prevent court challenges
- Analyze the discipline process and gain perspective on evidence preparation, procedures for hearings, and the assignment of appropriate sanctions
- Examine the advantages and disadvantages of various ways of proceeding against unauthorized practioners
- Get proven solutions used by leading organizations for resolving complaints without escalating to a full disciplinary hearing
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Responding to allegations of professional misconduct, incompetence or incapacity in a timely and proficient manner is essential but often difficult, timely and costly, particularly for regulated professions. Protecting the interest of the public and your members is important but not always straightforward as there are many aspects to consider notably privacy and impartiality.
Professional Regulation and Discipline will guide you though the complaint process, from the moment a complaint is made through its investigation process and evidence gathering to the discipline hearings, assignment of sanctions, and decision writing.
You will hear about proven methods for resolving complaints through informal or alternative mechanisms before they escalate to a lengthy and costly disciplinary hearing. In addition, our conference will explore the best strategies for ensuring quality of practice within your profession, and the most effective ways of proceeding against unauthorized practitioners.
For thirteen years, Infonex has been the leader in educational conferences on professional regulation and discipline in Canada. No other conference provider has the experience needed to provide the detailed, practical, and comprehensive insight into the issues that matter to you most. Join us for the 14th annual Professional Regulation and Discipline and learn tried and tested approaches from leaders in your field. Register today!
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Get advice and insight from an expert faculty that includes
Nuzhat Jafri
Executive Director
OFFICE OF THE FAIRNESS COMMISSIONER
PROVINCE OF ONTARIO
Elyse Sunshine
Partner
GARDINER ROBERTS
John Wickett
Vice-President, Standards and Certification
FINANCIAL PLANNERS STANDARDS COUNCIL
Lisa Braverman
Associate
STEINECKE MACIURA LEBLANC
Katja Lutte
Manager, Investigations and Resolutions Department
COLLEGE OF PHYSICIANS AND SURGEONS OF ONTARIO
Dean Benard
Principal
BENARD + ASSOCIATES
Bruce G. Matthews
Deputy Registrar, Regulatory Compliance
PROFESSIONAL ENGINEERS ONTARIO
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Who Should Attend This Event
- Registrars and Deputy Registrars
- Members of Complaint Committees
- Investigation Officers
- Members of Discipline Committees
- Licensed Professionals
- Association Seeking Self-Regulatory Status
- In-House Counsel
- Lawyers Specializing in Professional Regulation
- Staff Members of Professional Bodies
- Consultants
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