Contract Compliance for IT
Mitigating Risk and Recognizing Cost Savings through Contract Compliance Management
Conference: September 9 and 10, 2008
Optional Workshops: September 11, 2008
Radisson Admiral Harbourfront Hotel · Toronto, Ontario
Conference Program Agenda - Day Two
Wednesday, September 10, 2008
| 8:00 - 9:00 |
Continental Breakfast |
8:00 - 9:00 |
9:00 - 9:10
Welcome and Opening Remarks from the Chair
Rob Cooke, Partner, Focis Consulting
9:10 - 10:10
The Return on Investment for Offshore and Outsourced IT Contracts
Rob Brickman, Executive Consultant, Global Delivery Program, IBM Global Services
- Drafting outsourcing contracts
- Developing contract that allows you to monitor specific aspects of your service providers
- Maintaining your own internal controls to compliment your outsourced efforts
| 10:10 - 10:30 |
Networking Break |
1Q:QQ - 1Q:QQ |
10:30 - 11:30
CASE STUDY:
Defining and Negotiating a Contract between Three Parties
Tim Barnes, Integration Team Lead, Devon Canada Corporation
- Conducting a comprehensive review of a prospective partner's internal controls before entering into a self-reporting relationship
- Determine if there are sufficient two-way communication and ongoing reporting mechanisms and controls to help ensure effective contract management and compliance
- Involve all parts of the company in managing the performance of self-reporting relationships
11:30 - 12:30
Why Settle for Less? 2008 Deloitte Global Outsourcing Survey
Michael Hart, Managing Specialist, Outsourcing Advisory Service, Deloitte LLP
- What Canadian organizations can do to re-capture additional ROI on their total cost of outsourcing (TCO)
- Why companies are dissatisfied with many of the non-financial aspects of outsourcing
- Five stages of effective outsourcing programs, including rightsizing the deal, building a solid foundation, selecting the vendor, striking a deal, and post-deal monitoring
- Effective outsourcing practices, including robust financial analysis, governance, and procurement practices
| 12:30 - 1:45 |
Luncheon Break |
12:30 - 1:45 |
1:45 - 2:45
Maintaining Contracts That Are Clearly Defined, in Real Time, and Complied through Proper Governance
Daniel Shap, Partner, Gardiner Roberts
- Building a compliance contract that is understood by all involved
- Upgrading and updating the contract
- Aligning the contract to business
| 2:45 - 3:00 |
Networking Break |
Q:QQ - Q:4QQ |
3:00 - 4:00
Performing an Outsourcing Service Review
Rob Cooke, Partner, Focis Consulting
Kevin Saunderson, Executive Director, Technology Solutions, Information Services Corporation
- Examining value and performance
- Contract governance and relationship management
- Relationship and communication
- Alignment and integration
- Directing contracts to make sure all is compliant and third parties are aware of management practices
4:00 - 5:00
Recognizing Cost Savings and Mitigating Risk through Contract Compliance Management
Gabe Takach, Partner, Torys LLP
- Operational compliance
- Supplier compliance
- Regulatory compliance
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