Expanded my knowledge of duty to accommodate, and identified the significant factors at play in each instance.  
- HR Advisor
Canada Revenue Agency
15th Annual Event!

Managing Your Duty to Accommodate

Mitigating the Increasing Expense to Organizations for Failing to Accommodate Employees

August 20 - 21, 2019  ·  Calgary, Alberta
2018 Agenda - Day One
7:30 - 8:30        Registration and Continental Breakfast
8:30 - 8:40
Welcome and Opening Remarks from the Chair
Dr. Perry Sirota, Clinical and Forensic Psychologist
8:40 - 9:40
Lessons from a Duty to Accommodate
Sebastien Anderson, Barrister & Solicitor, Labour Rights Law Office, S. Anderson Prof. Law Corp.

S. Anderson Prof. Law Corp. provides professional legal advice and advocacy to clients with a variety of interesting and challenging legal issues throughout British Columbia, Alberta and across Canada. The firm assists workers, unions, employee associations and other individuals to resolve legal issues in an efficient, cost-effective and timely manner.

9:40 - 10:40
Co-ordinating Stakeholders for Optimal Return-to-Work Results
Jennifer Henker, Vocational Rehabilitation Consultant, Alta Rehab
  • Why communication holds the key to success
  • Steps in preparing for a successful stay at work/return to work
  • Collaborative approach to a positive return-to-work outcome
    • what information is needed
    • roles and responsibilities
    • planning with all stakeholders
  • Early detection and intervention
  • Accommodation measures
10:40 - 11:00        Networking Break
11:00 - 12:00
Family Status Accommodation and Work-Life Balance
Rachel Reis, Associate, McCarthy Tétrault
  • Accommodation process
  • Is the employee required to self-accommodate?
  • What information can an employer require the employee to disclose?
  • Establishment of an accommodation plan
  • What should be included?
  • How often should be it reviewed and revised?
  • The costs of getting it wrong: damages for breach of the duty to accommodate family status
12:00 - 1:00        Luncheon Break
1:00 - 2:00
Recommended Practices in Mental Health Accommodations
Dr. Perry Sirota, Clinical and Forensic Psychologist
  • Tools for recognizing early warning signs for at-risk behaviour
  • Training managers to effectively communicate concerns with employees
  • Developing a strategy to support persons with mental health issues
  • Examine the legal responsibilities of the employer in recent employment law cases
  • Q&A period: Get guidance on issues you're facing at work
2:00 - 2:15        Networking Break
2:15 - 3:15
Workplace Harassment and Its Intersection with Accommodation
Wendy Giuffre, Principal Consultant, Wendy Ellen Inc.
  • Incorporating bullying and personal harassment into existing policies
  • Implementing investigation protocols and complaint procedures
  • Establishing duties of managers, human resources, and employees
  • Addressing the root causes and organizational triggers of workplace aggression
  • Fostering an environment of respect and setting standards of behaviour
3:15 - 4:15
Building a Return-to-Work (RTW) Plan from Policies to Procedures
Melissa Rodrigue-Krause, SureHire Occupational Testing
  • Learn when a return-to-work plan is necessary
  • How to make RTW work for you, and your employees
  • Hear how to build a RTW plan from the ground up
4:15        End of Day One



Recent legal decisions have expanded the scope of what you're required to accommodate in the workplace. Claims for issues like family status and stress have become more frequent and understanding when you're required to make an accommodation has become much more challenging. The increased variety of accommodation issues has made keeping up with case law developments and understanding your accommodation obligations more difficult and more time-consuming.

INFONEX's 14th annual Managing Your Duty to Accommodate has been designed to update you on all of the recent case law that impacts your organization and give you the skills and strategies you need to make these accommodations effectively. Our faculty of leading experts will ensure that you walk away from the course with a clear understanding of what you're required to accommodate, and what you're not required to accommodate.

Review the latest case law for issues like family status, mental health, stress, and aging. Get practical advice on how to spot mental health and stress issues in your staff and how to make effective accommodations. Hear active case management strategies that will help you make accommodations efficiently and get employees back to work quickly. Get strategies for facilitating productive communication with your employees' doctors. Improve your skills for having difficult conversations with your employees. Learn strategies for how to explain accommodation requirements to managers.

It has become increasingly difficult to understand when you need to make accommodations and how to manage them. Join us in Calgary to get caught up on case law developments and learn skills and strategies for accommodating your employees effectively. Register today!

Telephone: 1.800.474.4829  |   360 Bay Street, Suite 900, Toronto, ON  M5H 2V6   |   Fax: 1.800.558.6520  |  Contact Us
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